đĄī¸ Boredbear Returns and Refund Policy
We want you to be completely happy with your Boredbear purchase. If your item arrives damaged or faulty, we're here to make things right.
đ Eligibility for Returns
We only accept returns for items that are:
âĸ Damaged: The item arrived broken or structurally compromised.
âĸ Faulty: The item does not function as intended or has a manufacturing defect.
Condition: Returned items must be accompanied by proof of purchase (such as your order number or receipt).
âŗ Return Window
âĸ You have 14 calendar days from the date you received your item to notify us of the damage or fault and initiate a return.
âĸ Please contact our support team at [Insert Your Contact Email Here] to begin the process. We will provide you with instructions on how to return the item.
â Refund Process
1. Inspection: Once we receive your returned product, our team will promptly inspect the item to verify the damage or fault.
2. Refund Processing: After the item has been inspected and the return is approved, we will immediately begin processing your refund.
3. Timeframe: While banks and payment processors typically take 3-5 business days to complete the transaction, we aim to issue your refund via fast payouts to ensure the money is returned to your original payment method as quickly as possible.
đĢ Non-Eligible Returns
We are unable to accept returns or process refunds for items that are:
âĸ Returned after the 14-day window.
âĸ Damaged due to misuse, wear and tear, or accidents not covered under manufacturing fault.
âĸ Returned for reasons other than damage or fault.